These Terms of Service ("Agreement") form a binding contract between you ("Customer") and Closrix governing your subscription to and use of the Closrix application (the "Service"). By creating an account or paying for a plan, you accept this Agreement.
1. The Service
Closrix provides AI-assisted Direct Message handling, lead qualification, and consult-booking tools for credit repair businesses. Features, limits, and pricing are described on closrix.com or in your order form.
2. Account & invite-only access
Access is currently invite-only. We may approve, deny, suspend, or revoke access at our discretion. You are responsible for all activity under your account and for keeping your credentials secure.
3. Customer data & messaging accounts
You retain all rights to the data you submit and to the messaging accounts you connect. You grant Closrix a limited license to process Customer Data solely to operate and improve the Service for you. You represent that you have all rights and consents required to share that data with us.
4. Acceptable use
- No spam, harassment, or deceptive practices.
- No use that violates Instagram's or any other platform's terms.
- No reverse engineering, scraping, or resale of the Service.
- No use to make medical, legal, or guaranteed-outcome credit repair promises that violate applicable consumer-protection laws (CROA, TSR, FTC Act, state equivalents).
5. Fees
Subscription fees are billed in advance and are non-refundable except where required by law. We may change pricing for future billing periods on reasonable notice.
6. Confidentiality
Each party will protect the other's confidential information with the same care it uses for its own, and at least with reasonable care.
7. Term & termination
This Agreement runs until terminated. Either party may terminate for material breach if not cured within 14 days of written notice. Upon termination we will disable your access; you may export your data for 30 days, after which it may be deleted.
8. Warranties & disclaimer
The Service is provided "as is". Closrix disclaims all warranties to the fullest extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific revenue, booking, or close rate.
9. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages. Each party's aggregate liability under this Agreement will not exceed the fees paid by Customer in the 12 months preceding the claim.
10. Indemnification
Customer will defend and indemnify Closrix against third-party claims arising from Customer Data, Customer's business, or Customer's breach of this Agreement.
11. Changes
We may update this Agreement from time to time. Material changes will be communicated by email or in-app at least 14 days before they take effect.
12. Contact
Questions? Email support@closrix.com.